Privacy Policy

1. Introduction

Welcome to EasyEsuite (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, store, share, and delete your information when you use our subscription-based application and website (“Site”) located at EasyEsuite.

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

We are committed to handling your data responsibly, transparently, and in full compliance with applicable privacy laws and data protection regulations, including:

Amazon Data Protection Policy
Walmart API & Security Terms
eBay Developer and Data Security Policies
Target Plus Partner Requirements
ShipStation API & Privacy Guidelines

2. Information We Collect

2.1 Personal Information

We collect the following personal information (“PII”) when you register, subscribe, or interact with our services:

Full name
Email address
Payment information
Business or store details
Integration credentials (e.g., API keys, seller IDs)

2.2 Integration Data

With your consent, we collect necessary data from your connected platforms (Amazon, Walmart, eBay, Target Plus, ShipStation), such as:

Orders and fulfillment data
Item listings and inventory
Shipment updates and pricing
Account-level settings for synchronization

We only request the data strictly necessary to provide the service you have opted into.

2.3 Usage Data

We collect data on how you use the platform, including:

IP address
Device/browser type
Page visits and timestamps
Technical logs for system integrity

2.4 Cookies and Tracking Technologies

We use cookies to improve your experience, personalize content, and analyze traffic. You can manage or disable cookies through your browser settings.

3. How We Use Your Information

3.1 Provide and maintain services

To provide and maintain services, including marketplace integrations and real-time syncing.

3.2 Comply with legal obligations

To comply with legal obligations, including data subject rights under GDPR and other applicable laws.

3.3 Fulfill contractual requirements

To fulfill contractual requirements with Amazon, Walmart, eBay, Target Plus, and ShipStation.

3.4 Improve our Site

To improve our Site, based on usage analytics.

3.5 Communicate

To communicate, including service notices, billing updates, and—if opted in—promotional content.

4. Data Sharing and Disclosures

4.1 Third-Party Processors

We may share data with third-party providers (e.g., cloud services, payment processors, support platforms) under strict contractual obligations to:

Maintain data confidentiality
Process data only for authorized purposes
Implement strong security controls
Comply with GDPR and other privacy laws

We may use trusted third-party security services to detect anomalies, enforce real-time controls, and log suspicious activity. These services are contractually obligated to process data solely for authorized security purposes under strict access controls.

4.2 Platform Partners

We exchange information only with platforms you have connected (e.g., Amazon, Walmart, eBay, Target Plus, ShipStation), and only for the services explicitly enabled by you.

4.3 Legal or Regulatory Requirements

We may disclose your information if required by law, subpoena, court order, or to enforce our rights.

4.4 Business Transfers

In the event of a merger or acquisition, your data may be transferred subject to equivalent privacy safeguards.

5. Data Security

We implement robust technical and organizational measures to protect your data, including:

Encryption (in transit and at rest)
Role-based access controls
Secure APIs with marketplace platforms
Regular audits and vulnerability scans
Privacy-by-design development principles
Continuous monitoring of infrastructure and application activity
Real-time alerting and anomaly detection for unauthorized access attempts
Use of signals and logging for traceability of sensitive actions
Google Cloud Security Command Center integration for misconfiguration and threat detection
Automated incident response playbooks and logging in compliance with NIST CSF and Amazon DPP guidelines

All data is stored in secure environments compliant with industry standards (e.g., SOC 2, ISO 27001).

6. Data Retention and Deletion

We retain personal and integration data only as long as required:

To provide services to you
To fulfill legal or regulatory requirements
To meet the data retention standards of Amazon, Walmart, eBay, Target Plus, and ShipStation

You may request deletion of your personal or integration data at any time by contacting us. We process such requests in accordance with:

GDPR Art. 17 (Right to Erasure)
PII protection frameworks (e.g., NIST, ISO/IEC 27701)
Partner data protection policies

Security-related logs and alerts such as failed login attempts and critical audit events are retained for a defined period (typically 90 to 180 days) in accordance with relevant security compliance frameworks (e.g., NIST CSF, SOC 2). After this retention period, logs are securely purged or anonymized to ensure continued data protection.

Data is permanently deleted or securely anonymized upon request or when no longer needed.

7. Security Monitoring and Incident Response

We continuously monitor platform activity for unusual or potentially malicious behaviour using real-time detection tools. In the event of a suspected security incident such as unauthorized access or attempted intrusion, our automated response systems isolate affected components, alert our security team, and trigger forensic investigation procedures. Incident data is documented and retained as necessary to meet legal obligations and the compliance requirements of our partners.

8. International Data Transfers

If data is transferred internationally, we ensure it is protected by adequate legal mechanisms such as:

Standard Contractual Clauses (SCCs)
U.S.–EU/UK Data Privacy Framework (if applicable)
Binding Corporate Rules (BCRs) where available

9. Your Rights

You have the right to:

Access your personal data (GDPR Art. 15)
Correct inaccurate information
Request deletion or restriction of processing
Object to data use for marketing
Export your data in a structured, machine-readable format (data portability)

To exercise your rights, please contact us at marketplace@easysuite.com

10. Children's Privacy

Our platform is not intended for users under 13. We do not knowingly collect data from children. If we become aware that we’ve collected such information, we will delete it immediately.

11. Changes to This Policy

We may update this policy to reflect changes in the law, our services, or integration partner requirements. If we make material changes, we will notify you through our Site or email.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

EasyEsuite

marketplace@easysuite.com